Welcome to Funmaze.in! These Terms and Conditions (“Terms”) govern your access to and use of our website and the purchase of products through our platform. By using this website, you agree to be legally bound by these Terms, our Privacy Policy, and all applicable policies. If you do not agree, please refrain from using our services.

For any queries, please contact us at funmaze.kiddos@gmail.com.

1. General Information

• Company Name: Funmaze
• Email: funmaze.kiddos@gmail.com
• Nature of Business: Online retailer specializing in kids’ products, including toys, gifting, accessories, and more.

2. Eligibility

• You must be at least 18 years of age to make purchases on this website.
• By placing an order, you confirm that all information provided is true, accurate, and complete.

3. Product Information

• We strive to provide accurate descriptions and images of our products; however, we do not guarantee that descriptions, images, or colors will always match perfectly.
• All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

4. Pricing and Payments

• All prices are in INR and include applicable taxes unless otherwise stated.
• Funmaze reserves the right to change prices at any time without notice.
• Accepted payment methods include credit/debit cards, UPI and net banking. All payments must be received before shipping.

5. Shipping and Delivery

• Estimated delivery times are provided at checkout and may vary by location.
• Funmaze is not liable for shipping delays due to natural disasters or courier disruptions or any other unforeseen circumstances.
• Customers are responsible for accurate delivery information. We are not liable for delivery failures due to incorrect details.
• Please read our Shipping Policy in detail.

6. Returns, Refunds, and Replacements

• We follow a no return policy except in cases of:
  • Damaged products
  • Wrongly delivered items
  • Incomplete packages
• Issues must be reported within:
  • 24 hours of delivery for defects
  • 48 hours for transit damage (with an unboxing video and original packaging)
• Eligible items must be returned in original condition with tags and packaging intact.
• Replacement is subject to availability. If a product is out of stock, we may offer a suitable alternative.
• Refunds (if applicable) will be processed within 7–8 business days after inspection.
• Note: Damages due to wear and tear, negligence, or digital goods are not returnable.
• Please read our Returns and Refund Policy in detail.

7. Privacy Policy

7.1 By using our website, you consent to the collection, use, and disclosure of your personal information in accordance with our Privacy Policy.
7.2 We collect personal data including your name, email address, phone number, shipping address, and payment information, solely to process your orders and improve your experience.
7.3 Funmaze does not sell or rent your personal information to third parties without your consent, except where required by law or to fulfil your order.
7.4 For more details, please refer to our complete Privacy Policy.

8. Order Cancellations

Funmaze reserves the right to cancel any order due to:

• Pricing or technical errors
• Product unavailability
• Payment issues flagged by fraud detection systems

A full refund will be issued in such cases. We may also request additional verification before accepting an order.

9. Electronic Communication

By using our website or sending emails to us, you consent to receive communication from us electronically. You agree that all notices, disclosures, and agreements sent electronically satisfy legal requirements.

10. User Account and Access

• You are responsible for maintaining the confidentiality of your account credentials.
• If you are under 18, you may only use this website under parental guidance.
• Funmaze reserves the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

11. Intellectual Property

• All website content, including text, images, logos, software, and data, is the property of Funmaze or its licensors and is protected under Indian copyright laws.
• You may not reproduce, duplicate, modify, or sell any part of the website without prior written consent.
• You may not use metatags or hidden text that utilize Funmaze’s name or trademarks without express permission.

12. Reviews and Submissions

You may post reviews and comments provided they are not:

• Illegal, defamatory, obscene, invasive, or infringing
• Containing malware, spam, or commercial solicitations

Funmaze reserves the right to remove such content and take appropriate action.

13. Risk of Loss

All purchases are made pursuant to a shipment contract. Risk of loss and title pass to you upon delivery of the product.

14. Disclaimer of Warranties and Limitation of Liability

This website and all its services are provided on an “as is” and “as available” basis.
Funmaze does not guarantee:

• That the site will be error-free, uninterrupted, or virus-free
• That product descriptions and content are always accurate

Funmaze is not liable for any direct, indirect, incidental, punitive, or consequential damages from the use of the site or products. In any case, Funmaze’s total liability shall not exceed the amount paid for the product.

15. License and Website Access

Funmaze grants you a limited license to access and use this website for personal purposes only. You may not:

• Use the website or its content for commercial resale
• Use data mining or scraping tools
• Frame or mirror any part of the website
• Modify or download (except page caching) without permission

16. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts located in Pune, Maharashtra, to the exclusion of all other courts.

17. Modifications

Funmaze reserves the right to change these Terms and other policies at any time. Continued use of the website implies acceptance of the updated terms.

18. Entire Agreement

These Terms, along with our Privacy Policy and other posted policies, constitute the entire agreement between you and Funmaze regarding the use of our services and supersede any prior agreements.

Thank you for visiting Funmaze.in
If you have any questions or need support, please reach out to funmaze.kiddos@gmail.com.